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night hawk x500 randomly stops working my wifi and lan part sstops working

ANGELsorry
Aspirant

night hawk x500 randomly stops working my wifi and lan part sstops working

hi need help my night hawk x500 will stop working randomly  like  my wifi and lan port will stop working. and i have to factory reset all the time. i have brand new

XR500 Firmware Version 2.3.2.130 still having the same issues any fix ?

Message 1 of 3
plemans
Guru

Re: night hawk x500 randomly stops working my wifi and lan part sstops working

You might get better help in the pro-gaming forum for your devices and not the standard nighthawk router forum. 

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-rout...

 

Message 2 of 3
Netduma-Fraser
NetDuma Partner

Re: night hawk x500 randomly stops working my wifi and lan part sstops working

What is the model of the modem/router the XR is connected to? Does a reboot not bring back the internet?
Message 3 of 3
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