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Forum Discussion
nighthawk xr500 internet drops randomly
hey my internet cuts out randomly like especialy with discord itll randomly disconnect and it does it on my phone ass well, then as discord tries to recconect i try to use web browser it wont load th...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO.
El_Siko wrote:
hey my internet cuts out randomly like especialy with discord itll randomly disconnect and it does it on my phone ass well, then as discord tries to recconect i try to use web browser it wont load the page then after about a brief couple of seconds everything reconnects and starts working agin, ive narrowed it down to the router settings cause its not the isp nor my pc all my devices get disconnected temporarily
I'm having this same problem and it happens in apex as well. If you guys have found the answer could you please let me know. Also, if there is a link to instructions for step by step for any fixes can you please link those as well thank you. I have been googling this for 2 weeks.
So same questions to you, are the problems over wifi or also over ethernet? Have you tried connecting directly to the modem when the connection drops and seeing if it's dropped there too?
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO.
necavit wrote:I'm having this same problem and it happens in apex as well. If you guys have found the answer could you please let me know. Also, if there is a link to instructions for step by step for any fixes can you please link those as well thank you. I have been googling this for 2 weeks.
1. I am running BGW210-700 router modem combo which ATT put into passthrough mode for me.
2. Hard Wired and Wifi
3. Problem does not persist when directly connected to modem.
4. Currently running the latest firmware but have downgraded it mulstiple times in the past due to forums suggestions. If there is someone in a forum somewhere telling you to use a different firmware to fix it, I have probably seen it, and tried it.
I am DC'd from discord and apex comes to a standstill as the router tries to reconnect. This happens every 10 minutes or so. the problem does persist over wifi, however seeing as it also persists hard wiredI thought perhaps it was a DHCP problem? I have tried setting a static Ip but that doesn't help. Setting a manual DNS = 8.8.8.8, 8.8.4.4 in case it was a dns resolve error, that didn't help.
- Have you tried this hotfix firmware? https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/ if hotfix firmware doesn't help it sounds like it could be a faulty router as I can't specifically think of settings that would cause this repeatedly in such a short space of time
