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Forum Discussion

El_Siko's avatar
El_Siko
Follower
Feb 16, 2019

nighthawk xr500 internet drops randomly

hey my internet cuts out randomly like especialy with discord itll randomly disconnect and it does it on my phone ass well, then as discord tries to recconect i try to use web browser it wont load th...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 29, 2019

Let us know. Sounds like an RMA maybe needed. 

necavit wrote:

Thanks for the reply, I will attempt this and message back once I get home from work in 6 hours.  It should be within warranty I've only had this for like 2 months.  So if this doesn't work I suppose I will send it in for a replacement.

 

necavit's avatar
necavit
Guide
May 31, 2019

Yeah I lied its still doing it :(

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 31, 2019

    Ask for an RMA...

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jun 01, 2019
    Before getting a replacement do a factory reset, it's usually a good idea to do so after an update to ensure there are no legacy issues from the previous firmware.