please help! New router won’t let me join game chat

[Oh_My_Grimm]

I’m at my wits end I have tried everything, I have a NAT type 2 I can talk in party chat just fine but game chat on every game I’m muted and so is everyone else. I have tried it all, I did the DMZ I tried port forwarding I assigned a new IP. And nothing. The only difference is my new router could it be the geofliter? I removed all devices as well and I still can’t talk in game chat or hear anyone else. Please help!

[michaelkenward]

You might get better replies, and find other answers, over in the appropriate section:

Nighthawk Pro Gaming Routers - NETGEAR Communities

That's where experts in the XR700 hang out.

Could it be a setting on the device you are using for gaming?

[schumaku]

@Netduma_Jack @Netduma-Fraser @Netduma_Luke food for thought - thank you!

[FURRYe38]

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

How are you connected to the router? Wired or wireless? 

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@Oh_My_Grimm wrote:
I’m at my wits end I have tried everything, I have a NAT type 2 I can talk in party chat just fine but game chat on every game I’m muted and so is everyone else. I have tried it all, I did the DMZ I tried port forwarding I assigned a new IP. And nothing. The only difference is my new router could it be the geofliter? I removed all devices as well and I still can’t talk in game chat or hear anyone else. Please help!

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[Netduma_Jack]

Are you 100% sure you haven't accidentally muted yourself in-game?

If you switch the Geo-Filter to Spectating Mode, can you then here everyone? The fact you don't have any devices added though should mean this is either just a port issue, or something else e.g. in-game setting.

One way to confirm for sure is to connect your device to your modem. Do you have the same problem then or does it go away?