NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ethon
May 23, 2022Aspirant
"WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz WiFi network
XR1000 Gaming Router
Every few days, devices on my 2.4GHz WiFi network start failing to connect giving an error "WLAN access rejected: incorrect security". I have Roku's, Google Home's, Google Hubs, printers, etc. on this network and they all seems to do this. The 5GHz WiFi side isn't affected. If I go into Settings > Wireless Setup and change the channel for the 2.4GHz side and apply, my devices usually will reconnect without issue. I have been having this issue since I bought the router a year ago and was having the the same issue on my previous router (R7000). It is starting to get old and looking for any advise on how to resolve it.
Settings on my 2.4GHz WiFi network are:
Enable AX - is checked
Enambe OFDMA - is checked
Enable SSID Broadcase - is checked
Enable 20/40 MHz Coexistence - is checked
Mode: Up to 600 Mbps
Transmit Power Control: 100%
Security Options: WPA2-Personal [AES}
Thank you for any assistance.
14 Replies
- Netduma-FraserNetDuma PartnerDo any of the devices have options in their WiFi settings that randomly changes MAC addresses? If so disable that and see if they can sustain a connection.
- ethonAspirant
Not that I can see in any of the devices.
- Netduma-FraserNetDuma PartnerGive the devices having trouble a reserved IP address in LAN Settings, reboot the router from the interface and check