- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
"WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz WiFi network
XR1000 Gaming Router
Every few days, devices on my 2.4GHz WiFi network start failing to connect giving an error "WLAN access rejected: incorrect security". I have Roku's, Google Home's, Google Hubs, printers, etc. on this network and they all seems to do this. The 5GHz WiFi side isn't affected. If I go into Settings > Wireless Setup and change the channel for the 2.4GHz side and apply, my devices usually will reconnect without issue. I have been having this issue since I bought the router a year ago and was having the the same issue on my previous router (R7000). It is starting to get old and looking for any advise on how to resolve it.
Settings on my 2.4GHz WiFi network are:
Enable AX - is checked
Enambe OFDMA - is checked
Enable SSID Broadcase - is checked
Enable 20/40 MHz Coexistence - is checked
Mode: Up to 600 Mbps
Transmit Power Control: 100%
Security Options: WPA2-Personal [AES}
Thank you for any assistance.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Not that I can see in any of the devices.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
That didn't have any affect.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Log from Systems > Monitoring > Logs.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Log from System Information
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Not on metal surface (on wood shelf). Within 3 feet of it is a TV and a Roku device.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Someone recently also had a similar issue and disabling 20/40MHz co-existence resolved that so give it a try as well
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
I will give the two options below a try.
What is the normal window before these discussions auto close so I can ensure it stays active while testing?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
Well I have played around with the settings that were suggested.
Disabling the 20/40MHz co-existence had it fail with same issue rather quickly (under 2 days). I moved it away from electrical sources but still failed in a week. Changing channels to odd lower numbers then higher or even numbers made it last longer 3 weeks until ultimately showing the same error.
Currently set me 2.4Ghz network on a spare router I have (Netgear R7000). While that doesn't alleviate the issue (this Router shows the same error in this post at pretty much the same interval), it allows me to reset without affecting my 5Ghz network.
Any other thoughts on this issue?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: "WLAN access rejected: incorrect security" for devices trying to connect on my 2.4GHz
How did you decide which channel to change to? We'd suggest using a Wi-Fi Analyser because you can then find which is the least congested in your area.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more