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Aspirant

slow speeds xr300

hello guys, not really a tech guy so I'm lost on what I should do to get my speed to where they need to be.  I'm on comacst 1000mbps gigabit and I have a xr300. my ps4 is only giving me 200mbps lan and wireless less then 40mbps. i have a 2 story home  and nothing wired upstairs so its even slower. any step by step tips

Model: XR300|Nighthawk Pro Gaming Router
Message 1 of 15
Guru

Re: slow speeds xr300

What modem do you have? 

What speeds do you get directly off modem? (key as its pointless to troubleshoot a router if the modem doesn't get full speed)

What speeds do you get off a gigabit laptop/pc connected to the router?

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 2 of 15
NetDuma Partner

Re: slow speeds xr300

What do you get from a wired PC? Have you set your bandwidth speeds on the router interface?
Message 3 of 15
Aspirant

Re: slow speeds xr300

the modem I have is the Xfinity xb7 combo router/modem

Message 4 of 15
Aspirant

Re: slow speeds xr300

wired I'm not getting more than 200mbps and I don't know how to set speeds on the router interface

Message 5 of 15
NetDuma Partner

Re: slow speeds xr300

In QoS, in the top left of the Anti-Bufferbloat panel is a 3 line icon, click that and you can enter it there. Would recommend taking a look at these guides which includes one for getting max speeds:
http://support.netduma.com/en/support/solutions/folders/16000090646
Message 6 of 15
Guru

Re: slow speeds xr300


@joblack85 wrote:

wired I'm not getting more than 200mbps and I don't know how to set speeds on the router interface


You're getting 200mbps directly connected to the modem? Or is that from the XR300? 

And the XB7 is a modem router combo device with its own integrated qos/bandwidth management. 

do you have the xb7 in bridge mode? This disabled is own routing functions. 

https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 7 of 15
Aspirant

Re: slow speeds xr300

thats directly connected to the xr300. and I do not have it in bridge mode

Message 8 of 15
Guru

Re: slow speeds xr300

what speed do you get off the xb7 directly? 

 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 9 of 15
Aspirant

Re: slow speeds xr300

113.7 mbps when my ps4 is directly connected to xfinity xb7. And only 26.4 Download speed and 6 uploads speed when connected to XR300.
Message 10 of 15
Aspirant

Re: slow speeds xr300

Is it my internet provider as well?? Remember I’m supposed to have up to 1000mbps
Message 11 of 15
NetDuma Partner

Re: slow speeds xr300

Use a wired PC to test as it will be more accurate, see what you get directly connect to Xfinity then to XR and take a look at the max speed guide in my link.
Message 12 of 15
Guru

Re: slow speeds xr300


@joblack85 wrote:
113.7 mbps when my ps4 is directly connected to xfinity xb7. And only 26.4 Download speed and 6 uploads speed when connected to XR300.

the ps4 isn't a reliable tester for speeds. 

Connect a pc/laptop that is gigabit capable and try it. make sure to try speedtest . com (try several servers on there) plus fast.com, googles speed test. Reason why is many sites struggle to sature gigabit. 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 13 of 15
Aspirant

Re: slow speeds xr300

speedtest.com is showing 900 mbps and fast .com is showing 200 mbps

Message 14 of 15
Guru

Re: slow speeds xr300


@joblack85 wrote:

speedtest.com is showing 900 mbps and fast .com is showing 200 mbps


That's the problem with speedtesting. Its a good indicator but it isn't always reliable. 

Is speedtest.com consistent? if so, that's what I'd go with. 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 15 of 15
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