unable to register product - already registered

[Samuel888]

I have tried to register my router with Netgear but the website gives an error and says to contact support. When I follow the link and click on the "Contact Support" button my page goes blank. I'm stuck in a loop and want to register the router so I can access it's settings - it says it's already registered but it's a brand new product.

[schumaku]

@Christian_R  please

[Christian_R]

Hello Samuel888, 

Please send me a message with your email address and I'll be glad to help. Note that I have edited your post and removed any personal information. 

~Christian 

[Samuel888]

Hi Chris 

I have sent my email by PM. 🙂