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Forum Discussion
faruk_prlk
Nov 08, 2022Guide
upnp error
Hello, I am using netgear xr500. After connecting my Xbox series x console to the router, when I enter the game on Xbox, it shows upnp error, nat type is good, how can I solve this problem, thanks
Netduma-Fraser
Nov 09, 2022NetDuma Partner
Do you have the XR WAN IP in the DMZ of the omni? If not you will need to do that and it should work
faruk_prlk
Nov 10, 2022Guide
I opened dmz but where should I write router wan ip into port triggering?
- Netduma-FraserNov 10, 2022NetDuma PartnerYou put the WAN IP into the DMZ on the Omni, that's all you need to do. Don't do anything with ports. See after setting the DMZ correctly whether you get an Open NAT without error.
- faruk_prlkNov 14, 2022GuideHello, I called keenetic company, I said I need to write wan ip in the modem dmz part, they said that such a thing is not possible, they said that you can do such an operation on the xr500 device, what should I do?
- Netduma-LiamNov 14, 2022NetDuma Partner
I doubt that's the case, and you can't put the XR500 in the Omni's DMZ from the XR500's settings, that's not possible.
Can you go to the Omni's admin interface and send a screenshot of what options you have when it comes to DMZ settings? We might just have to work it out ourselves.