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xr 500 dashboard not working

GATOR69
Follower

xr 500 dashboard not working

I NEED HELP i factory reset my xr500 3 times i can get thru setting it up then boom my dashboard wont work and if i try and refresh or anything it just exits the dashboard and brings me to the netgear login page it works on my phone but not on my pc pls help 

 

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Netduma-Fraser
NetDuma Partner

Re: xr 500 dashboard not working

If you access 192.168.1.1 in your web browser what do you see exactly?
Message 2 of 3
FURRYe38
Guru

Re: xr 500 dashboard not working

I use MS Edge. Be sure to clear out browser caches before entering into the routers web page. 

I recommend setting a new DHCP IP address pool range of .100 thru .200 on the router as well. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router RBK963 and RBK853 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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