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Re: xr500 problemi in game

PINGIU987
Aspirant

xr500 problemi in game

dopo una partita che gioco va bene ma dalla seconda in poi mi crasha in game  dopo continua a darmelo e sena risultati se si può fare qualcosa 

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 45
FURRYe38
Guru

Re: xr500 problemi in game

In inglese per favore

Message 2 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

after a game I play okay on then crashes me into play after keep giving it to me and senain if you can do anything

Message 3 of 45
FURRYe38
Guru

Re: xr500 problemi in game

What do you mean by craches? 

Message 4 of 45
Netduma_Jack
NetDuma Partner

Re: xr500 problemi in game

Which router do you own?

 

And could you explain what you mean by it crashing? 

 

Message 5 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

netgerar xr500 
for ceash I mean that when I play two consecutive games, he throws me out of matchmaking and does it afterwards

Message 6 of 45
FURRYe38
Guru

Re: xr500 problemi in game

Does this happen with other games you play? 

How is your console connected to the router? Wifi or wired? Wired is preferred.

 

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

 

Message 7 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

both in Lan and in WI-Fi
fw is the latest updated by the modem system
the Mfr connected to the router I do not know

Message 8 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

If you look on the underside of the router provided by your Internet Service Provider it should tell you the make/model
Message 9 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

netgear xr500 

Message 10 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

Not the Netgear one, the one given to you by your internet service
Message 11 of 45
FURRYe38
Guru

Re: xr500 problemi in game

Who is your Internet Service Provider and is there a modem or separate internet service unit device that your ISP installed that gives you internet to the XR router? We need the manufacture and model# of this modem unit that your ISP may have installed. 

This is not the NetGear XR router. 

Message 12 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

tim smart modem

Message 13 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

What game are you playing? Are you using the Geo-Filter? Are the disconnects just from the game or the internet also?
Message 14 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

destiny 2 yes use geo - filter  no solo game

Message 15 of 45
FURRYe38
Guru

Re: xr500 problemi in game

Is this your ISP modem? 

https://www.pianetacellulare.it/Articoli/Operatori/44170_TIM-Smart-Modem-Technicolor-TG789vac-v2-Spe...

 

If so, then you already have a router online infront of the XR router. 

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.


@PINGIU987 wrote:

tim smart modem


 

Message 16 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

I think I understand what is happening, you need to have strict mode disabled for Destiny. You can untick this in the Geo-Filter Map options, I would also suggest using the Destiny profile available on the Geo-Filter.
Message 17 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

I disabled and I put it to fate but anyway it makes me crash

Message 18 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

Do you see anything blocked on the Geo-Filter when you get disconnected from the game?
Message 19 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

no

Message 20 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

Are you fully zoomed out of the map to check this? Whats the message destiny gives you when you get disconnected?
Message 21 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

error cabbage , lettucce ecc.

Message 22 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

That could indicate a NAT issue, what is your NAT type?
Message 23 of 45
PINGIU987
Aspirant

Re: xr500 problemi in game

nat type 2

Message 24 of 45
Netduma-Fraser
NetDuma Partner

Re: xr500 problemi in game

Can you take a screenshot of your Geo-Filter page please with the Geo-Filter options open also
Message 25 of 45
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