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Aspirant

Re: xr500 problemi in game

yes 

Message 26 of 45
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NetDuma Partner

Re: xr500 problemi in game

The way you have the Geo-Filter setup means it's not doing any filtering (you have spectating mode on instead of filtering) so that means it's not the Geo-Filter causing your disconnects. If you play solo instead of with friends do you get the same issue?
Message 27 of 45
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Aspirant

Re: xr500 problemi in game

yes only chrashed

Message 28 of 45
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NetDuma Partner

Re: xr500 problemi in game

So it is crashing when playing solo as well? It doesn't sound like the router is doing anything to cause it. Look on the System Information page in the log panel when it happens and copy & paste around the time it occurred here
Message 29 of 45
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Aspirant

Re: xr500 problemi in game

 
Message 30 of 45
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NetDuma Partner

Re: xr500 problemi in game

I need the log from the bottom of that page please, just around the time that the disconnect occurs
Message 31 of 45
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Aspirant

Re: xr500 problemi in game

 
Message 32 of 45
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NetDuma Partner

Re: xr500 problemi in game

You've got of remote access entries, are you or anyone else accessing the router remotely? If not change the router login immediately and disable the remote access feature in Settings
Message 33 of 45
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Aspirant

Re: xr500 problemi in game

what point of the settings?

Message 34 of 45
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NetDuma Partner

Re: xr500 problemi in game

Settings > Advanced Settings > Remote Management disable that and then see if your experience improves.
Message 35 of 45
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Aspirant

Re: xr500 problemi in game

I have not touched anything and that's how I have to say something?

Message 36 of 45
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NetDuma Partner

Re: xr500 problemi in game

It might be on from your ISP hub actually. Is your ISP hub LAN IP 10.0.0.1? Have you got devices connected to the hub? Or remote management on the hub enabled?
Message 37 of 45
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Aspirant

Re: xr500 problemi in game

to see if I have something enabled at the hub where should I go?

Message 38 of 45
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NetDuma Partner

Re: xr500 problemi in game

I'm not sure where it would be, perhaps in their advanced settings. Do you have devices connected to the hub?
Message 39 of 45
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Aspirant

Re: xr500 problemi in game

from what I know no

Message 40 of 45
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NetDuma Partner

Re: xr500 problemi in game

Okay, well it looks like the hub itself is being accessed remotely which may be causing the issue. Find the setting if possible, otherwise would be worth calling your ISP about the remote logins
Message 41 of 45
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Aspirant

Re: xr500 problemi in game

from the modem or router? in case I do not find it how should I do for isp?

Message 42 of 45
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NetDuma Partner

Re: xr500 problemi in game

On the modem, access its interface. If you can't find the options call the ISP and ask if there have been any remote access connections and why they're happening
Message 43 of 45
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Aspirant

Re: xr500 problemi in game

as an ISP contact?

Message 44 of 45
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NetDuma Partner

Re: xr500 problemi in game

Call the people who provide your internet package and ask about the remote logins. If they can't help I'd advise contacting Netgears official support: http://support.netgear.com/
Message 45 of 45