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Nighthawk Switch port failure

rangers101
Follower

Nighthawk Switch port failure

The uplink port on the GS808e has stopped working. The switch is very hot to touch. There are 4 ports out of 8 that are working. This unit is less than one year old. Can I send it in for a replacement? NETGEAR Nighthawk S8000 Gaming & Streaming Advanced 8-Port Gigabit Ethernet Switch (GS808E)

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schumaku
Guru

Re: Nighthawk Switch port failure

Yes, of course. This moment I'm a little bit confused - the S8000 landing page does talk of...

  • Industry-leading 3-year warranty

...while other Netgear switches sold the last few years are covered by a limited lifetime warranty.

 

In any case, challenge Netgear for a replacement on my.netgear.com via Contact -> Replace my defective product. Depending on your market, you can also talk to your reseller for a replacement. 

Message 2 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Nighthawk Switch port failure

Hello Rangers101


Contact support and they will be able help you with the issue.

 

http://www.netgear.com/support/contact.aspx

 

DarrenM

Message 3 of 3
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