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5G with RAX50 AX5400

Wheelman24
Tutor

5G with RAX50 AX5400

I am working with Nighthawk RAX50, Firmware  1.0.4.100, On an iMac running OS Monterey 12.01in a small home network. 5G keeps dropping. I selected Smart Connect and the connection to 5G drops off continually until I am forced to use the 2.4GHz setting.  I purchased this router about 1 month ago and have had that problem since purchase.  What gives with the 5G setting. 

 

My previous router TP Link was changed due to a malfunctioning chip. Previous to that I had no problem with 5G.

Message 1 of 12

Accepted Solutions
plemans
Guru

Re: 5G with RAX50 AX5400

Uses a non-DFS channel. If there's any radar in your area, the dfs channels switch. 

Try the 149+ or 36-48 channels. it could be the RAX is picking up the radar and having to switch. 

View solution in original post

Message 6 of 12

All Replies
plemans
Guru

Re: 5G with RAX50 AX5400

Is it only the 1 device having issues or all devices? 

Message 2 of 12
Wheelman24
Tutor

Re: 5G with RAX50 AX5400

When the router drops the 5G connection all units drop the network.

Message 3 of 12
plemans
Guru

Re: 5G with RAX50 AX5400

So it isn't isolated to one device? 

Its everything disconnects at the same time? 

Have you factory reset the router and reinstalled it? 
What wireless 5ghz channel are you on? 

Message 4 of 12
Wheelman24
Tutor

Re: 5G with RAX50 AX5400

Unit continually drops 5G.  I have factory reset the router. My channel for 5G is 52dfs and yes it drops all connections on 5G forcing me to use 2.5ghz

Message 5 of 12
plemans
Guru

Re: 5G with RAX50 AX5400

Uses a non-DFS channel. If there's any radar in your area, the dfs channels switch. 

Try the 149+ or 36-48 channels. it could be the RAX is picking up the radar and having to switch. 

Message 6 of 12
khalilkhalil
Guide

Re: 5G with RAX50

This RAX50 has been a nightmare on the 5Gig as it constantly drops. I had it set to smart which selected 2.4 or 5 GHz depends on the device but that was no good either. But now I notice that the 2,4 Gig is always up without issue. only -5G constantly drops and is unusable. This is a 2 months old router and has not been an upgrade at all. All devices drop not just one. FW: V1.0.11.112-2.0.77

 

Message 7 of 12
khalilkhalil
Guide

Re: 5G with RAX50

more specifics about this router: NETGEAR Nighthawk 6-Stream AX5400 WiFi 6 Router (RAX50) - AX5400 Dual Band Wireless Speed (Up to 5.4 Gbps) | 2,500 sq. ft. Coverage 

 

I have it set to use ch 165.. I have tried others as well. 

 

Message 8 of 12
plemans
Guru

Re: 5G with RAX50

@khalilkhalil have you started your own thread? You're posting on a solved thread for a while ago. We ask users with issues to not thread jump and to just start their own so their details don't get mixed up with the OP's. 

Message 9 of 12
khalilkhalil
Guide

Re: 5G with RAX50

I have, yes.

 

Thanks.

Message 10 of 12
Wheelman24
Tutor

Re: 5G with RAX50 AX5400

 I tried your solution, and 5G still drops on both of mine (iPhone 13) closest airport is 10 miles away. Netgear  RAX50 firmware 1.0.11.112

Message 11 of 12
khalilkhalil
Guide

Re: 5G with RAX50 AX5400

Message 12 of 12
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