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AX1800 Rax 10

ADIUNG92
Aspirant

AX1800 Rax 10

I have multiple devices that are successfully connected to the router, however, one particular laptop (running Windows 10) can not "see" it.  I'm at a loss as to why (since the laptop does display other nearby connections).  Is it something in the laptop configuration or settings in the routers that I need to look into?

Message 1 of 6
plemans
Guru

Re: AX1800 Rax 10

What wireless chip is in the laptop? some of the older drivers couldn't "see" AX signals. 
most have them have gotten updates direct from the chip manufacturer (not the laptop maker, the actual wireless card maker) that fixed it. 

Message 2 of 6
ADIUNG92
Aspirant

Re: AX1800 Rax 10

it has a Intel(R) Dual Band Wireless-AC 7265, but checked earlier and have the most recent driver

Message 3 of 6
plemans
Guru

Re: AX1800 Rax 10

what actual driver version are you on? 

Message 4 of 6
ADIUNG92
Aspirant

Re: AX1800 Rax 10

driver version: 18.33.11.2

Message 5 of 6
plemans
Guru

Re: AX1800 Rax 10

version 22 is the current one. 

Support for Intel® Dual Band Wireless-AC 7265

Message 6 of 6
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