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AX1800 drops connection to certain devices
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AX1800 drops connection to certain devices
AX1800 (RAX15) sometimes drops connection to certain devices on network. Connections will work for several days and then drop. Device will then not be able to access network with following error: "Unable to join the network '_________'" With the blank being the name of the network.
Restarting the router solves the problem. But I don't want to have to restart my router every few days.
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Re: AX1800 drops connection to certain devices
Hello,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
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Re: AX1800 drops connection to certain devices
The problem presented itself after 90 days and your support team directed me to this forum. My desire to ever buy any products from Netgear, or recommend them to other consumers, is falling fast.
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Re: AX1800 drops connection to certain devices
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