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Armor unable to activate

AntonyRobinson
Aspirant

Armor unable to activate

2021-01-04_18-52-48.png20210104_185442000_iOS.png

 

I have recently bought a 2nd hand R8000 and I'm trying to setup the Armor. I was unable to activate the trial, but I thought this may be due to being 2nd hand, so I've bought a subscription via armor.netgear.com and I can see my router in the account when I log in and according the account, my router is secured with Armor, but when I look at it on my mobile app, it still shows as not active.

am I missing something? do I need to restart my router? do I need to do something else

 

Firmware V1.0.4.66_10.1.75

 

thank you

 

Antony

 

 

 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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AntonyRobinson
Aspirant

Re: Armor unable to activate

this is now resolved, I think I just needed to wait for everything to sync together, all working fine now

Message 2 of 2
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