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Re: Authentication issue rax120

thehypnootoad
Luminary

Authentication issue rax120

Since the latest update on rax120 any getting this issue happen randomly authentication issue wifi drops and says it doesn't recognise the password. Works fine then randomly does this.
Message 1 of 8
thehypnootoad
Luminary

Re: Authentication issue rax120

 
Message 2 of 8
thehypnootoad
Luminary

Re: Authentication issue rax120

 
Message 3 of 8
Christian_R
NETGEAR Employee Retired

Re: Authentication issue rax120

Hello thehypnootoad,

 

Thanks for bringing this up. May you provide the Nighthawk app version you have installed.

 

Christian 

Message 4 of 8
thehypnootoad
Luminary

Re: Authentication issue rax120

Hi its 2.9.6 1513 seems to of stopped at minute will see if continues.
Message 5 of 8
siliconglen
Tutor

Re: Authentication issue rax120

I'm getting the same problem.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 6 of 8
thehypnootoad
Luminary

Re: Authentication issue rax120

Mine seems to of stopped from what ive seen but I did change location of router from inside cabinet to on top of it. But when it did all my Google and Samsung devices had issues dropping or connecting even though they were fine ten minutes ago.
Message 7 of 8
siliconglen
Tutor

Re: Authentication issue rax120

Based on the quality of netgear support and the time spent on this issue, most of the "solutions" are more guess and hope rather than address the underlying root cause, provide and explanation and an assurance the problem won't return. This simply isn't good enough and I have now replaced the router with a different model from a different manufacturer and all is working fine.

 

A once great company let down by unreliable products and poor support.

Message 8 of 8
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