Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

[roger1955]

Hello,

When moving slider to enable Anywhere Accesson the Nighthawk app;   "SOME ERROR OCCURRED WHILE ENABLING ANYWHERE ACCESS" POPS

All boxes are checked in the router's GUI..... rebooted the router few times to no avail, uninstalled/reinstalled Nighthawk App, that was a no go......Anyone else having this issue? Thanks

[roger1955 · Accepted solution]

I just installed the latest firmware(V1.0.3.106_1.0.58) .......Anywhere Access still did not work. Since I usually do a factory reset upon completion of a firmware update, I did so.  I can now enable Anywhere Access.

[Christian_R]

Hi roger1955, 

May you confirm what firmware version your router is on. 

Thanks,

Christian 

[roger1955]

V1.0.3.102_1.0.56

[roger1955]

Screenshot also

[Christian_R]

Hi roger1955, 

Thanks for confirming. May you factory reset your router and run through the setup assistant again and also setup anywhere access. 

Thanks,

Christian 

[roger1955]

That’s what I figured. I’ll let you know when I do. Right now, my home network is running strong.

[Christian_R]

Hi roger1955, 

Sounds good. Please feel free to provide me with further updates.

Regards,

Christian 

[roger1955 · Accepted solution]

I just installed the latest firmware(V1.0.3.106_1.0.58) .......Anywhere Access still did not work. Since I usually do a factory reset upon completion of a firmware update, I did so.  I can now enable Anywhere Access.