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Firmware Update Missing On Support Page For RAX50

It seems the firmware update that appears on the RAX50 router for download is not available on the Netgear RAX50 Support page. Same thing happened last time? I would think these would be uploaded to the support site at the same time it's pushed to the device.

Message 1 of 7
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Re: Firmware Update Missing On Support Page For RAX50

Firmware version is 1.0.2.66.

Message 2 of 7
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Re: Firmware Update Missing On Support Page For RAX50

Would it be possible to get an update on this for Netgear employee? Thank you.

Message 3 of 7
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Apprentice

Re: Firmware Update Missing On Support Page For RAX50

Firmware updates from Netgear show up first on the router GUI. They are usually posted a couple of days later on the Netgear support page. It's always been this way.

Message 4 of 7
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Aspirant

Re: Firmware Update Missing On Support Page For RAX50

Hi,
Today, I wanted to update my router [RAX50 | Nighthawk® AX66-Stream AX5400 WiFi Router] but update fails everytime:

 

Failure
GUI language file is invalid

Below is some text I copied/pasted from the Upate process:

New firmware is found. Do you want to update the firmware? (Yes) (No)
Current GUI Language Version: 1.0.2.64_2.1.46.1
New GUI Language Version: 1.0.2.66_2.1.46.1
Current Firmware Version 1.0.2.64
New Firmware Version 1.0.2.66
Message 5 of 7
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Re: Firmware Update Missing On Support Page For RAX50

Yes I get the same error and have been for the last couple firmwares. I'm mentioned it to Netgear, but no fix yet. This is why I'm asking for them to upload the firmware becasue it will work when done manually.

Message 6 of 7
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Re: Firmware Update Missing On Support Page For RAX50

This firmware has been showing up on the router for a week or more.

Message 7 of 7
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