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Highthawk X6 AC3200 R8000 does not automatically connect to my iPhone X

I just installed the Highthawk X6 AC3200 R8000 router in my home and my iPhone does not automatically connect to the network.  Also, I get an error message for incorrect password for the network.  If I put the iPhone in airplane mode for a few seconds, then it will connect. Is there a setting on the router to correct this?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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Re: Highthawk X6 AC3200 R8000 does not automatically connect to my iPhone X

Bit thin on detail.

 

Can other devices connect to the wifi from the R8000?

 

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router.


Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

 

They are there for a good reason.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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