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How can I access routerlogin.net or IP after setting custom DNS (without reset)?

partyk1d24
Aspirant

How can I access routerlogin.net or IP after setting custom DNS (without reset)?

I have a NightHawk RAX35 and I just configured it to hit my pihole for DNS. However, since I have done this I have not been able to access the admin page. I normally would plug in to the ethernet port turn off my router and hit routerlogin.net (for some reason the IP never seemed to work). Now that url does not resolve correctly and when I hit https://10.0.0.1 (the router IP), it just times out. I want to avoid resetting the router for obvious reasons.

I could try setting up pihole to use the router as the DNS but that would hurt some stuff too. So this question breaks down to 3 subquestions...

 

  1. Why can I not access the admin directly using the IP
  2. Is there a way to have this work while still keeping my piHole the main DNS
  3. (Bonus) How do I setup the Admin UI to be accessible from the WiFi?

Thank you!

Message 1 of 7
plemans
Guru

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

did you setup the pihole to handle dhcp as well?

If you're using the 10.0.0.1 address are you also running another router on the network? (whats the rax connected to for gateway)

It could be a double nat issue. 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 7
antinode
Guru

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

> I have a NightHawk RAX35 [...]

 

   RAX35[v1] or RAX35v2?  Look for "Model" on the product label.
Firmware version?  Connected to what?

 

> [...] and I just configured it to hit my pihole for DNS. [...]

 

   "configured it" _how_, exactly?

 

   LAN IP address of the RAX35?  IP address of the "my pihole"?

 

> [...] I normally would plug in to the ethernet port [...]

 

   "plug in" what?  A cable from some computer or other?  Which "the
ethernet port"?

 

> [...] turn off my router [...]


   What is your "my router"?  How is it connected to the RAX35?  (Hint:
If a device has different types of ports, then "connected to device" is
not enough detail.)

 

> [...] and hit routerlogin.net (for some reason the IP [address] never
> seemed to work).

 

   _Which_ "the IP [address] never seemed to work"?

 

   Now that we know what did NOT (seem to) happen, perhaps you might
reveal what, exactly, _did_ happen.

 

   "not work" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.


   In a properly configured network, it should not be necessary to
disconnect gizmo "A" in order to manage gizmo "B".

 

> [...] Now that url does not resolve correctly [...]

 

   It's the DNS name ("routerlogin.net") which is not resolved
correctly.  I suspect that that's because only your Netgear router would
know how to do that, and you've chosen not to use your Netgear router
for DNS.  But other explanations are possible, too, and my understanding
of what you connected to what, and how you configured your gizmos, and
from where you're trying to do what, is all very cloudy.

 

> [...] when I hit https://10.0.0.1 (the router IP [address]), it just
> times out. [...]

 

   How did you determine that that's the (LAN?) IP address of the RAX35?
Note that a router has two IP addresses: LAN and WAN/Internet, so "the
router IP [address]" is not a well-defined entity.


> 1. Why can I not access the admin directly using the IP [address]

 

   Wrong IP address?  Client device on wrong subnet or lacking a route
to the right subnet?

 

> 2. Is there a way to have this work while still keeping my piHole the
> main DNS

 

   Probably.  Whether it looks much like what you're doing now is in
some doubt.

 

> 3. (Bonus) How do I setup the Admin UI to be accessible from the WiFi?

 

   Wired or wireless should make no difference; the LAN is the LAN.

 


> If you're using the 10.0.0.1 address are you also running another
> router on the network? (whats the rax connected to for gateway)


   A fair question.  When you reveal what all your router-like devices
are, and how they're connected and configured, more progress might be
possible,

 

> It could be a double nat issue.

 

   Not NAT, but multiple subnets with inadequate/inappropriate routing
might be involved.

 

 

   Start again. Identify your (unspecified) "my router", and how this
stuff is connected.  Why do you want to use the RAX35 with your
(unspecified) "my router"?  Cascading multiple routers (configured as
full-function routers) can cause multiple problems.

 

   If your actual goal was better wireless-network coverage, then you
might want to configure the RAX35 as a wireless access point, and
continue to use your (unspecified) "my router" as your (only) router.


   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Set up the router as a WiFi access point".

 

   If you don't have any client devices (other than the RAX35) connected
to your (unspecified) "my router", then you might want to disable its
router functions, and use it as a modem-only, with the RAX35 as your
(only) router.  (If you believe that you've done that, then you'd seem
to be wrong.)  Knowing nothing about your (unspecified) "my router"
makes offering specific advice about it difficult.

Message 3 of 7
partyk1d24
Aspirant

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

Sorry for the late response on vacation. As for the way the network works, the other "router" is the ATT fiber box (sorry don't have the model rt now). I tried to get a lighter weight brick but ATT said there wasn't one for 1gbs.

I did not setup DHCP on the piHole because I had externally acessible endpoints so I wanted to use the router. Can I change that after the fact without the router UI?

 

Thank you!

Message 4 of 7
partyk1d24
Aspirant

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

>> I have a NightHawk RAX35 [...]

 

>RAX35[v1] or RAX35v2? Look for "Model" on the product label.
Firmware version? Connected to what?

 

Not sure out of town will have to get back to you

 

>> [...] and I just configured it to hit my pihole for DNS. [...]

 

>"configured it" _how_, exactly?

 

>LAN IP address of the RAX35? IP address of the "my pihole"?

 

Admin UI of the router pointing the primary DNS to the pihole

>> [...] I normally would plug in to the ethernet port [...]

 

>>>"plug in" what? A cable from some computer or other? Which "the
ethernet port"?


A cable from the router to my laptop using a USB 3.0 ETH adapter

>> [...] when I hit https://10.0.0.1 (the router IP [address]), it just
>> times out. [...]

 

 >  How did you determine that that's the (LAN?) IP address of the RAX35?
Note that a router has two IP addresses: LAN and WAN/Internet, so "the
router IP [address]" is not a well-defined entity.


Sure I got it for the device connected (aka laptop) I could try connecting into the ATT router when I get back and try the IP I find there if you think that would work.

>> 3. (Bonus) How do I setup the Admin UI to be accessible from the WiFi?

 

>Wired or wireless should make no difference; the LAN is the LAN.

Interesting because it has never worked for me on wifi, only ethernet.

I also just realized "turn off my router" should be "turn off my WIFI"

I will update

Message 5 of 7
partyk1d24
Aspirant

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

Also by turn off wifi I mean I have to turn it off on the laptop and use wifi hence the bonus question. That has happened since I took it out of the box and I can't find the setting to allow wifi connections. But you seem to suggest that is wrong so I am kind of confused.

 

Message 6 of 7
partyk1d24
Aspirant

Re: How can I access routerlogin.net or IP after setting custom DNS (without reset)?

uggh not being able to edit is killing me, I turn off the wifi and use the ethernet on the laptop it works otherwise (just wifi) I can't access the admin UI and it has been that way since before I started fiddling with things.

Message 7 of 7
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