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How do I get my RAX80 replaced by Netgear

My RAX80 keeps dropping 5G even after multiple sessions with netgear specialists. I know RAX80 is a good router but assume that few units out of millions have problems, mine is one among them.

What’s the best way to get my router replaced by Netgear? I want a good tested router directly from Netgear and don’t want to go to retailers who have possibly stocked old manufactured routers.
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
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NETGEAR Moderator

Re: How do I get my RAX80 replaced by Netgear

Hello April1, 

 

You will need to get in contact with our Support Team regarding a possible replacement (RMA) if you have not done so already. You can contact support using the link below. 

 

https://www.netgear.com/support/default.aspx
 

Christian 

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NETGEAR Moderator

Re: How do I get my RAX80 replaced by Netgear

Hello April1, 

 

You will need to get in contact with our Support Team regarding a possible replacement (RMA) if you have not done so already. You can contact support using the link below. 

 

https://www.netgear.com/support/default.aspx
 

Christian 

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