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How to cancel premier beta membership
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How to cancel premier beta membership
I can't find any information on how to cancel my premier beta membership. Anyone please assist.
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Re: How to cancel premier beta membership
I just spoke with Netgear Premier asking this same questions. My membership contract ends in mid-February. The representative I spoke with said to call them closer to that date. She said they would then send me shipping labels to return the router to them. It sounds like they will cancel the membership once they receive the router back.
When I asked if any new devices were going to be offered under Premier, she said she did not know. When I asked if Premier was accepting new members, she said they were not.
Does not sound like this program was particularly successful for Netgear. I had a lot of problems with RAX120 for the first few months, but with firmware updates, an RMA, and a beta firmware from Netgear, it now only crashes about once every two weeks. Will likely buy a tri-band wifi 6 next to have a dedicated 160 band.
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Re: How to cancel premier beta membership
Hello Sixpak,
You may contact our Customer Care at customer.service@netgear.com regarding your Premier Beta Membership.
Regards,
Christian
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Re: How to cancel premier beta membership
Hello,
I emailed in a few weeks ago about canceling but haven't gotten a response at all yet. Is there someone I can contact directly. I have had nothing but problems with this router and have since moved on to an Orbi system. How do I send this back?
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Re: How to cancel premier beta membership
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Re: How to cancel premier beta membership
Hello WebNinja & kami8,
Welcome to community! If you need assistance with your Premier Beta Membership, please send me a private message with your contact info and a preferred contact time.
Thanks,
Christian
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Re: How to cancel premier beta membership
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