I've already read the articles on "port opening" but they're all over my head. Giving directions with terminology I'm not familiar with, just didn't help me. Feels like I need to be an IT person just to understand the articles. Hoping someone can explain it in laymans terms so I dont mess up my entire set up, just trying to open one port. I need to plug in the cord that goes to my security cameras as a first step. Then my security camera technician can walk me through setting up the ability to see my cameras from an app on my phone as well!
I have security cameras. I thought I explained what I was trying to do in the original post, but i'll try again. There is a cord from my security system that needs "online" access. My security camera technician said that my ports need to be opened (whatever that means) so that their cord, that plugs into the netgear router, has access to internet.
Then my security camera technician can walk me through setting up the ability to see my cameras from an app on my phone as well!
Convinced this tech is able to guide you towards installing e.g. TeamViewer (thgis does again not require port forwarding configured) so you can allow him to grant remote control of your computer so he can guide you on using this unknown NVR system, assist you with the reservation of an address so that NVR system does always receive the same LAN IP from the router DHCP server and set-up the port forwarding. Note that you need a public routeable WAN/Internet IP address assigned to your router WAN/Internet port - otherwise there won't be any luck. Clearly a job this tech must be able to deal with and to assist you. If not - you work with the wrong service partner.
This requires at least a little bit affinty to IT, to handle your router, to check yourInternet connection. Forwarding a protocol/port is easy, and certinly described in the fine documentation. To figure out why it might not work - some ideas above - does require some more experience.
Trustworthy NVR systems offer the remote access e.g. from a mobile App to connect over the vendor cloud. Open ports is a tech from yesterday, mid or long term most of these systems will be hacked or abused.
There is a cord from my security system that needs "online" access.
So, you have security cameras of an unknown make that need to connect to your router. At least we now know that it is a cable that you connect and not wifi.
My security camera technician said that my ports need to be opened (whatever that means) so that their cord, that plugs into the netgear router, has access to internet.
I get the feeling that you won't get anywhere on your own. You need a technician to take you through the steps.
If you can tell people here what ports they say you should work on, then someone might be able to help.
You might even find that someone here has been down the same road. But without any clue as to the make and model of your cameras – there are hundreds of them to chose from – they are shooting in the dark.
