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Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Wmlberryhill
Tutor

Installed sax50s router in home. All devices connected but laptop. Laptop located all neighboring wi

Laptop will not recognize router. It locates all other networks in area. Any suggestions
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Wmlberryhill
Tutor

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Thank you very much for your help
Found wifi card on computer and opened tab. Went to driver file and there was a button to update driver. After updating everything is working fine.

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plemans
Guru

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Not sure what SAX50's are. Maybe you mistyped a model number? 

What laptop is it? 

what wireless card is in the laptop? 

What driver is installed for the wireless card? 

Message 2 of 7
Wmlberryhill
Tutor

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Model is RAX50S
Computer is older Sony VAIO
Not sure of wifi card or driver
Message 3 of 7
plemans
Guru

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin


@Wmlberryhill wrote:
Model is RAX50S
Computer is older Sony VAIO
Not sure of wifi card or driver

That wifi driver and card is key as some of the older wifi cards have issues seeing wireless AX. 

Go to your device manager on the computer. It should list what your wireless card is. From there you can look up your driver. 

Then go to the device manufacturer for the wirelss card (not sony) and download and install the latest driver. 

Message 4 of 7
Wmlberryhill
Tutor

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Thanks. Will try when get back to computer
Message 5 of 7
Wmlberryhill
Tutor

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Thank you very much for your help
Found wifi card on computer and opened tab. Went to driver file and there was a button to update driver. After updating everything is working fine.
Message 6 of 7
plemans
Guru

Re: Installed sax50s router in home. All devices connected but laptop. Laptop located all neighborin

Glad it was a simple fix!

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