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Internet Connection Problem

papuchi
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Internet Connection Problem

Hello everybody,

 

I have 2 netgear routers (Rax120 & R6220).

 

Rax 120 receive internet.

 

R6220 is set in bridge mode, connected to multi bridge port of Rax 120 with ethernet cable.

 

This configuration works perfectly with Rax120 firmware version V1.0.2.136 but if I update Rax120 firmware I don't have internet in R6220.

 

Could somebody explain it to me? Maybe netgear could ....... 

 

Thanks in advance

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Internet Connection Problem

Hello papuchi,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian 

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