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My RAX80 and nighthawk app problems.
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My RAX80 and nighthawk app problems.
I’ve had this router now for 3 weeks. The past few days the nighthawk app has been saying it can’t find, connect or the router is no online. But yet all devices are connect. Is there an issue with the nighthawk app??
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Re: My RAX80 and nighthawk app problems.
What modem are you using? We see this issues a lot with people using modem/router combo devices and then having the RAX connected to it. its called a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
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Re: My RAX80 and nighthawk app problems.
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Re: My RAX80 and nighthawk app problems.
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Re: My RAX80 and nighthawk app problems.
What arris modem is it?
Try the setup using a pc or browser setup. I'm not a huge fan of the app setup process.
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Re: My RAX80 and nighthawk app problems.
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Re: My RAX80 and nighthawk app problems.
I had a similar problem. Could not log in with app and when accessing router from computer it showed internet disconnected, even though it was online and working fine. Ended up disconnecting power at router and rebooting that way a couple of times, and now all is well again.
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Re: My RAX80 and nighthawk app problems.
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Re: My RAX80 and nighthawk app problems.
try connecting with a hardwired device to it for management. its easier/faster/and gives better results IMO.
Are you using smart connect?
What firmware is on the router?
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Re: My RAX80 and nighthawk app problems.
Latest firmware. I think the app is the problem. They need to work out the bugs. One of the main reasons I went with this router was for the app based management. Ughhhhhh
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Re: My RAX80 and nighthawk app problems.
@Trussman wrote:
Yes on smart connect
Latest firmware. I think the app is the problem. They need to work out the bugs. One of the main reasons I went with this router was for the app based management. Ughhhhhh
For the most part the app's work well. but not 100% of the time which is why I prefer the browser gui.
If you're having issues connecting to the wifi try these steps:
1. disable smart connect. It works well in areas without much wifi congestion but struggles when there's lots of 2.4ghz congestion because it defaults devices to that band.
2. Turn off AX. I know that its the whole purpose of buying a RAX device but some manucturers of devices (phones/tablets/etc) properly code. And AX is pretty new. I've gotten most of my stuff up and running but occasionally run into a device that struggles with AX.
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Re: My RAX80 and nighthawk app problems.
I did have an extender plugged in and I noticed that I was constantly connecting to that. Just unplugged. Working again. Stay tuned.
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Re: My RAX80 and nighthawk app problems.
Ty all that offered suggestions
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Re: My RAX80 and nighthawk app problems.
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Re: My RAX80 and nighthawk app problems.
Glad to hear the RAX is running better now.
which extender is it? Might help with others having this issue.
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Re: My RAX80 and nighthawk app problems.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more