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NetGear NightHawk RAX80 Firmware Update Frozen

ImaMember
Aspirant

NetGear NightHawk RAX80 Firmware Update Frozen

This NetGear NightHawk RAX80 router has an iPhone app to manage the router and also the Wi-Fi.  This router is currently running on firmware v1.0.3.98_1.0.46 yet in the app I see that there is a firmware update available, but when I begin the update it spins without ever finishing.

ScreenShot of the firmware update processScreenShot of the firmware update process

How may I get this to update?  Purchased 2019 October.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: NetGear NightHawk RAX80 Firmware Update Frozen

Hello ImaMember, 

 

May you reinstall the Nighthawk app and reboot your RAX80. 

 

Christian 

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