Netgear NightHawk problem

[raygonzalez1]

My netgear would not connect to the internet. It saids that it is offline. I tried every method like restarting it, unplugging cables, etc.

[michaelkenward]

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@raygonzalez1 wrote:
My netgear would not connect to the internet.

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Your Netgear what? The model number?

Is it connected to a modem of some sort? If so, what is it?

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@raygonzalez1 wrote:
I tried every method like restarting it, unplugging cables, etc.

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Every method? Did that include restarting the whole network, in the correct order.

Be sure to restart your network in this sequence:

• Turn off and unplug modem.
• Turn off router and computers.
• Plug in and turn on modem. Wait 2 minutes for it to connect.
• Turn on the router and wait 2 minutes for it connect.
• Turn on computers and rest of network.