When it disconnects, is it wired devices, wireless devices, all devices?
Does it say "connected, no internet" or does it drop off the network entirely?
Have you tried a simple factory reset and reinstall? The RAX devices got quite a few firmware changes and have responded well to factory reset/reinstalls.
Ax12 is the latest firmware. I can’t connect to the network but the Wifi is connected normally. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.
Ax12 is the latest firmware.---no its not. AX12 isn't a firmware number. I can’t connect to the network but the Wifi is connected normally----This makes zero sense. you can't connect but you can connect?. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.
And the other info? LIke modem/gateway?
Please make sure to be details and precise. We aren't there to see what you're doing/done.
Rax80 with latest update firmware(v1.0.3.98_1.0.46). Keep losing connection with internet but WiFi signal works fine. Problems came up after I updated, never faced it before.
I just installed this router and had my laptop WIFI disconnect twice in 4 hours. If this router is junk I need to return ASAP. I changed my NTP setting, changed DNS to Google and disabled broadcast of SSID for guest. I will see what happens.
