Reply
Highlighted
Aspirant

Netgear Nighthawk AX12

The router frequently disconnects, prompting no IP address, unable to connect to the IP for a long time

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 6
Highlighted
Guru

Re: Netgear Nighthawk AX12

What firmware is on the router? 

What modem/gateway is it connect to? 

When it disconnects, is it wired devices, wireless devices, all devices? 

Does it say "connected, no internet" or does it drop off the network entirely? 

Have you tried a simple factory reset and reinstall? The RAX devices got quite a few firmware changes and have responded well to factory reset/reinstalls. 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 2 of 6
Highlighted
Aspirant

Re: Netgear Nighthawk AX12

Ax12 is the latest firmware. I can’t connect to the network but the Wifi is connected normally. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.

Message 3 of 6
Highlighted
Guru

Re: Netgear Nighthawk AX12


@Xiong wrote:

Ax12 is the latest firmware.---no its not. AX12 isn't a firmware number. I can’t connect to the network but the Wifi is connected normally----This makes zero sense. you can't connect but you can connect?. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.

 

And the other info? LIke modem/gateway?

Please make sure to be details and precise. We aren't there to see what you're doing/done. 

 


 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 4 of 6
Highlighted
Aspirant

Re: Netgear Nighthawk AX12

v1.0.1.122 is the latest firmware

Message 5 of 6
Highlighted
Tutor

Re: Netgear Nighthawk AX12

Rax80 with latest update firmware(v1.0.3.98_1.0.46). Keep losing connection with internet but WiFi signal works fine. Problems came up after I updated, never faced it before.
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 321 views
  • 0 kudos
  • 3 in conversation
Announcements