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Re: Netgear Premier cancellation?

Fozzy86
Aspirant

Netgear Premier cancellation?

Is there any way I can view or cancel my netgear premier membership? I have no access to any information about it other than my monthly charge on my credit card.
Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 8
Christian_R
NETGEAR Moderator

Re: Netgear Premier cancellation?

Hi Fozzy86, 

 

Please contact our Customer Care at customer.service@netgear.com regarding Premier membership inquiries. 

 

Christian 

Message 2 of 8
Fozzy86
Aspirant

Re: Netgear Premier cancellation?

I emailed support and got no reply.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 3 of 8
Christian_R
NETGEAR Moderator

Re: Netgear Premier cancellation?

Hi Fozzy86, 

 

Please provide me with the following info in a private message and I can assist with forwarding it to the team. 

 

Name:

Email:

Phone:

Preferred Contact Time: (Including timezone)

 

Thanks,

Christian 

Message 4 of 8
Fiji_Mos
Aspirant

Re: Netgear Premier cancellation?

Hi Christian_R,

 

Like Fozzy86, I've also been trying to get in touch with customer service regarding my Premier account and have not heard anything back from them. Can I send you my info?

 

Thanks for your help!

Message 5 of 8
Christian_R
NETGEAR Moderator

Re: Netgear Premier cancellation?

Hello Fiji_Mos, 

 

Yes, please do. 

 

Regards,

Christian 

Message 6 of 8
GTR35
Aspirant

Re: Netgear Premier cancellation?

Hello,

 

Anyone have any luck cancelling the Premiere Beta membership?  I have emailed almost daily, to two different email address but have not gotten any responses.  I tried calling as well, but after waiting for hours on hold, I gave up. Any advice?  I just want to cancel the membership and get rid of this router.

 

Thanks!

 

Rod

Message 7 of 8
Audis404
Aspirant

Re: Netgear Premier cancellation?

Also looking to cancel or buy out my router
Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 8 of 8
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