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Nighthawk AX4 refuses Nokia 9 after Android 10 update

hmobius
Aspirant

Nighthawk AX4 refuses Nokia 9 after Android 10 update

My Nokia 9 got updated to Android 10 yesterday but after restarting, it would not connect to my Netgear Nighthawk RAX40 Wi-Fi router on either 5GHz or 2.4GHz network. All other devices in my household connected to wifi fine. When i go to work, the phone connects to the work wifi fine.
 
 
So I'm guessing this is an issue between Android 
10.0 and the Netgear Nighthawk RAX40.

Following another thread on this forum, I tried downgrading the security level on my 5G network from "WPA2-PSK (AES)" encryption, to "WPA-PSK (TKIP) + WPA2-PSK (AES)" and the phone connected straight away. I don't know if this is a bug in Android 10 or the AX4 but I'm logging this here for reference and hoping that a security fix is issued quickly. I have logged this as a bg with Nokia but don't know where to log it with Google or Netgear.
 
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 8
plemans
Guru

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

Try disabling AX and rebooting the router. 

It wouldn't be the first device that had issues with AX and with it getting a new update, maybe there's bugs in it. 

Message 2 of 8
hmobius
Aspirant

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

Tried that - didn't work.

Message 3 of 8
plemans
Guru

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

Will it connection if you disable security on the wireless? Its not a good option but just for testing purposes. 

Message 4 of 8
hmobius
Aspirant

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

You mean disable it completely rather than just downgrade it as i have done?

Message 5 of 8
plemans
Guru

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

Just temporarily, disable it to see if it's and outside with wifi protection
Message 6 of 8
hmobius
Aspirant

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

OK - tried that.

Phone connected to router no problem when acting as an open router.

Message 7 of 8
plemans
Guru

Re: Nighthawk AX4 refuses Nokia 9 after Android 10 update

that usually points to a bug with the nokia upgrade. Especially since it worked before the upgrade.

running an open network is usually not the best idea. You could setup the guest network as open so at least it has some network isolation. 

Message 8 of 8
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