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Re: Nighthawk App Not Connecting After Firmware Update

NightHawkUser8
Aspirant

Nighthawk App Not Connecting After Firmware Update

Firmware got updated to V1.0.3.86 via notification through the app for my Nighthawk Mesh MK62. After updating, the Nighthawk app started to have horrible performance. It takes quite a while for it to identify the router, doesn't correctly show that a satellite is connected (even though the browser UI confirms it is connected) and constantly shows connection issues with not being able to connect to the network (the devices I'm using have no connection issues). I've tried both the Android and iOS versions of the app, including checking the repsective app stores to see if there are any updates. Also, I'm not seeing the V1.0.3.86 download or release notes on the Netgear support site.

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additude
Virtuoso

Re: Nighthawk App Not Connecting After Firmware Update

You may need to manually upgrade your FW.

Go to this link:

https://www.netgear.com/support/download/default.aspx

Enter MK62 in the equipment field.

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Message 2 of 3

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additude
Virtuoso

Re: Nighthawk App Not Connecting After Firmware Update

You may need to manually upgrade your FW.

Go to this link:

https://www.netgear.com/support/download/default.aspx

Enter MK62 in the equipment field.

Message 2 of 3
NightHawkUser8
Aspirant

Re: Nighthawk App Not Connecting After Firmware Update

Thanks. I updated the same version firmware manually and that seemed to have resolved the issues.

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