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Nighthawk RAX35 won't recognize internet signal on new modem...

cmeddie
Follower

Nighthawk RAX35 won't recognize internet signal on new modem...

Help please!
The technician set this up for me when we got our internet installed, so I am not sure what to do here.
My internet stopped working 10 days ago, and we've not been able to figure it out. I changed out the modem with our ISP and it is working with a hard wire to my computer, but that same wire is not being recognized by the router. It shows as an Amber light, and I can't do any of the things I have seen (update firmware, go to routerlogin, etc., because I cant get the router to recognize the network. 

Can anyone lep me please?

Thanks!

Tina

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plemans
Guru

Re: Nighthawk RAX35 won't recognize internet signal on new modem...

what modem/gateway are you currently using? 

Message 2 of 2
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