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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
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Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
I just got my NightHawk RAXE500 WiFi 6E Router a few hours ago. I was able to use my Samsung Galaxy S21 Ultra to connect to the 6Ghz band for about an hour. Then the router rebooted itself for no reason and I have not been able to connect to or even make the 6Ghz SSID show up anymore. I have tried resetting the roughter. Unplugging it, everything. Renamed the SSID and changed channels. I have messed with all the settings and factory reset and nothing works. It wont show back up. How do I fix this? I have seen other people have the same problem but no fixes. I am in the USA.
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
Hello ChaosTechNet,
Welcome to the community! I'd like to look into this further for you. May you send me a private message with your email address and router serial number.
Thanks,
Christian
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
I have the same problem and waiting for the technical support to response. At the moment, I have install my old router back. Actually, this is my first time to have Netgear router and the experience is really bad.
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
Hello webshare2019,
Welcome to the NETGEAR Community! Has our support team been able to follow up with you regarding your issue?
Regards,
Christian
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
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Re: Nighthawk RAXE500. 6Ghz disappeared and wont show up again. HELP!
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more