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Th3-0n3
Tutor

Nighthawk ax12 rax 120 keeps disconnecting from internet after updating. any help?

Hello every one I have this problem with my Nighthawk ax12 rax 120. out of nowhere it updated by it self even those I had desible updates. Now version of the router is v1.2.0.16. I remember that before the update I didnt have this problems as often are they are happing now. I would need to do a reboot once every two months if any. Now this is happening on a daily basis. 

 

Every 2 days or less it starts by kicking all devices that are connected to 5ghz off. because of an authentication error. The speed gets low after that on what ever is connected with 2.4ghz band. I have to reboot the router to get it working again. 

 

Some times the wifi just stops working out of nowhere all connected devices say they are connected to wifi but not internet all. like if the router would reboot. then there is a chance that the wifi starts working again. If it doesnt I have to reboot the router to get it working. 

 

Any way to fixing this ?  Im thinking of rolling back but when I do it keeps asking me set it up with the up and it keeps forcing an update again. 

 

What can I do?

 

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
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Christian_R
NETGEAR Moderator

Re: Nighthawk ax12 rax 120 keeps disconnecting from internet after updating. any help?

Hello,

 

You may factory reset your router and run through the setup assistance again. You may also revert to the previous firmware version manually. 

 

Christian 

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