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Forum Discussion
Chadsteen
Feb 28, 2022Follower
Nighthawk rax120 registered to another account and will not allow access to internet
I lost my job recently to a back injury, and my son needs wifi for Elearning, I bought a rax120 from a thrift store and it won't let me connect to the internet because it's already registered. I'm not...
michaelkenward
Feb 28, 2022Guru - Experienced User
Chadsteen wrote:
I bought a rax120 from a thrift store and it won't let me connect to the internet because it's already registered.
plemans is right. For most things you don't have to register a router to get it to work.
But if you are using a second-hand device the first thing to do is to wipe its settings so that it forgets any previous internet connections.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
Then visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.