Hi I just bought a rax40 to update my r6120 I was thinking plug &play but no... By pluggingmy new router I receivedthe err message that no ethernet cable was plug in. However when I put my old r6120 back everythingworks fine...
Any clue about the issue?
Ps sorry for my English à miss register and I'm on the USA community. Kiss from Switzerland 🇨🇭
Power OFF the ISP modem and RAX router for 1 minute then back On.
Walk thru the setup wizard on the RAX router with a wired PC and web browser.
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...
@RickSwi wrote: Hi I just bought a rax40 to update my r6120 I was thinking plug &play but no... By pluggingmy new router I receivedthe err message that no ethernet cable was plug in. However when I put my old r6120 back everythingworks fine...
Any clue about the issue?
Ps sorry for my English à miss register and I'm on the USA community. Kiss from Switzerland 🇨🇭
Yes I made progress on my trouble shooting. It isn't fixed yet but I'm pretty sure that the wire present a defect. Indeed, old R6120 is using only 4 of the 8 wires in the RJ45 plug (lucky or not... those are working fine...)
New model RAX40 is using the full rj45 8 cables.
So, my guess is one of the wire might present a trouble in the connection or a wire is broken.
