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Persistent connection issues with Apple HomePod

Persistent connection issues with Apple HomePod

So I am having consistent issues with playing music through my HomePod via my phone (iPhone Xs) or my laptop (MacBook Pro), the issues crop up in two ways:

  1. I try to connect via airplay and it starts to play music, in a few minutes there's constant break up in the audio and makes it inaudible
  2. I try to cnnect via aurplay and my wifi network crashes, I have to restart my router to bring things back to normal

Does anyone have any experience with these issues? One splution I saw online eas turning off WMM but I didn't get a wifi 6 router to limit myself to 25mbps. Any and all recommendations are welcome 🙂

 

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 8
Christian_R
NETGEAR Employee Retired

Re: Persistent connection issues with Apple HomePod

Hi simonpollayil,

 

I would check to see if the router is due for a firmware update.

 

Christian . 

Message 2 of 8
hexixnin
Aspirant

Re: Persistent connection issues with Apple HomePod

yes

I had the same problem.

I used my iphone and share music via airplay.then,about less than 2 munites ,my wifi was crash. i need restart the  route

 

my firmwar is v1.0.3.80_1.0.1

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 3 of 8

Re: Persistent connection issues with Apple HomePod

I actually solved the issue by rolling back the firmware to v1.0.2.60_1.0.1. This is unfortunate because I don’t have the latest security updates but it was between that or being able to use my devices
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 4 of 8
hexixnin
Aspirant

Re: Persistent connection issues with Apple HomePod

Rolling back??  Smiley MadSmiley Mad

 

I will try.

 

It seems that cannot upgrade the firmware casually Smiley LOL Smiley LOL

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 5 of 8

Re: Persistent connection issues with Apple HomePod


I’ve detailed the process in this Reddit comment 🙂

https://reddit.com/r/HomePod/comments/hp3za0/_/fz7kk7v/?context=1
Message 6 of 8
hexixnin
Aspirant

Re: Persistent connection issues with Apple HomePod

thanks

 

if I knew this bug,I didn`t change my R6120 to this route.Smiley Frustrated

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 7 of 8
thiefkid
Initiate

Re: Persistent connection issues with Apple HomePod

My rax40 has the exact same issue. it doesnt help even if i roll the firmware back to V1.0.2.60_1.0.1. can you please help ?

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 8 of 8
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