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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
Hello DanielDeep360,
Welcome to the community! Would you mind providing me with the firmware version your router is currently on? I have included the release notes of the latest firmware version below. Also, does the issue occur on all wireless devices in your home or only to a few?
https://kb.netgear.com/000061320/RAX35-Firmware-Version-1-0-3-62
I would also suggest that you start a new topic with your model number and the issue(s) you're experiencing as you have commented on a community thread that is relating to a RAX120.
Best,
Christian
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Re: RAX 120 authentication issues
This is **bleep** and Netgear, you know it. We aren’t your beta testers. We paid a lot for this router.
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Re: RAX 120 authentication issues
I too am having issues. My router did an auto update to the newest firmware and I'm having connection issues. I'm finding my Wi-Fi devices are connected but I have no communication or Internet. Restarting the router solves this problem. I am not happy that Netgear keep putting bugs in there firmware. Hay Netgear I thought you guys do this kind of network stuff? I going to take it off auto update and put the old hot fix back in. Get with it Netgear.
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Re: RAX 120 authentication issues
No issues here, tbh letting it auto update is not the best thing to do, manually update then factor reset. You have to remember these are bleeding edge routers, so a factory reset is really worth it. I would suggest turning auto update off too, and check once a week manually. Also dont update using the Nighhawk app, as some have had issues that way, its best to update via the GUI though a wired connection. My routers been up since the release of 1.0.1.114 and I'm not seeing the issues you have, the only thing I can think of is I factory reset the router. Rebooting it is not enough. Hope that helps.
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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
@Christian_R wrote:Hello Everyone,
Thanks for taking the time to post your issue. Our engineering team is aware of the issue and is working to get the issue addressed as soon as possible. I'll provide an update to the thread as soon as I can.
~Christian
It's been nearly a year. I'm getting this issue right now. Any word on when this will be fixed? Because a router this expensive should not have problems of this magnitude take so long to be fixed. Should I stop buying Netgear products in the future?
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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
@JCseh wrote:
Agreed. It's absolutely infuriating to have upgraded my aging device to something this expensive, to run into this kinda of issue and have to wait this long for corrective measures. My old Nighthawk was just getting on in years. This one just doesn't work. I'd like to get it resolved before just jumping ship at this point.
I've tried QoS off, I've toggled Smart Connect, I've changed the password back and forth, rebooted the router. Nothing works. My phone simply will not connect to the 5GHz band. I keep getting "invalid password" every time I try.
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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
I get emails every time this thread is written to,
and so I turned on 5Ghz Wifi to see if I was having problems.
OK, Suddenly the Router, using the .122 firmware (latest) HATES DFS channels, it'll kick out of A DFS channel and red-flag it.
All the DFS channels are forbidden now, and we don't have radar nearby, and I was using channel "100" and its minions for years.
Plus My power is set to "25%" so I don't think I would be bothering any radars, even if I could.
Is this one of those forums where people vent or do they really read this stuff?
Dear sir: DFS has become *much* too sensitive, only lately. Before it was a happy router using Channel 100 (or 112)
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Re: RAX 120 authentication issues
@2dk2c wrote:I get emails every time this thread is written to,
and so I turned on 5Ghz Wifi to see if I was having problems.
OK, Suddenly the Router, using the .122 firmware (latest) HATES DFS channels, it'll kick out of A DFS channel and red-flag it.
All the DFS channels are forbidden now, and we don't have radar nearby, and I was using channel "100" and its minions for years.
Plus My power is set to "25%" so I don't think I would be bothering any radars, even if I could.
Is this one of those forums where people vent or do they really read this stuff?
Dear sir: DFS has become *much* too sensitive, only lately. Before it was a happy router using Channel 100 (or 112)
Sorry, can you restate that? I didn't quite understand.
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Re: RAX 120 authentication issues
DFS was working fine, NOW it isn't (way too sensitive)
in V1.0.1.122
Sorry if that was unclear.
Restate what, exactly?
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Re: RAX 120 authentication issues
@2dk2c wrote:DFS was working fine, NOW it isn't (way too sensitive)
in V1.0.1.122
Sorry if that was unclear.
Restate what, exactly?
I don't understand what DFS is, nor anything you said about DFS. Can you explain in more detail, please?
I'm using the latest firmware v 1.0.1.122 if that matters. Everything works great except for one phone that cannot connect to 5GHz. It keeps getting "invalid password" when I try to connect that device to 5 GHz.
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Re: RAX 120 authentication issues
I am using channel 36, which is not a DFS channel and....
Oh crap. I just ran WiFi analyzer, and channel 36 is no longer a good idea. Yipes.
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Re: RAX 120 authentication issues
Ok, channel 40 didn't work out either, so I selected a DFS channel (52). Hopefully, this will help my other devices, so thank you for the advice, but the same phone still gets "invalid password" when it attempts to connect to the 5GHz band. What else can I try?
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Re: RAX 120 authentication issues
I thought this was (currently) dissing the .122 firmware... If you are unable to log into the router *and* you want to know what *I* think, I'd re-check "Access control" and maybe (for now) switch to wpa2 to see if it helps. use a guest channel for now. Is the channel jumping around, is the strength too low..apologies in advance because you know more than me probably, I'm guessing and plus I can't see what you wrote about 36 and 40 "not being a good idea"
As for DFS: It's a radar thing, the government wants to keep their frequencies rather than move them, and so WiFi is ideally supposed to share, not kick all users off the channel.
I changed routers (to my Linksys wrt1900AC,) and I've been on channel "112" for quite a bit, maybe 15 minutes, 25 minutes...
It isn't easy for me to change routers but I was proving a point, that Lately the RAX120 is way to sensitive vis a vis DFS.
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Re: RAX 120 authentication issues
When I said 36 and 40 were not a good idea, I mean I tried switching the router to those channels, and my phone still could not connect to the 5 GHz band.
And I'm probably not going to switch to WPA2 since that's not secure anymore.
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Re: RAX 120 authentication issues
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Re: RAX 120 authentication issues
The router should handle WPA3. The device in question is a Samsung S20+, which should also be able to handle WPA3.
However, it finally reconnected on its own, and when I used a WiFi analyzer, I noticed that the connection was using WPA2.
So It may very well be that either the router or the phone is not implementing WPA3 correctly. If I get more connection problems in the future, I'll consider disabling WPA3 from the router.
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Re: RAX 120 authentication issues
WPA3 has already been hacked so I would not worry to much. In fact it hacked a few times https://arstechnica.com/information-technology/2019/04/serious-flaws-leave-wpa3-vulnerable-to-hacks-...
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Re: RAX 120 authentication issues
Odd, WPA3 works fine with my mobile devices and also works for my MacBook Pro 16" and my Windows laptops with Intel (8265/9260 and AX200) and Qualcomm (QCA 6174A aka Killer 1535) WiFi cards. It may be an issue with the Galaxy.
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Re: RAX 120 authentication issues
Most of the time it works for me, but once in a while, one of the mobile devices will simply not authenticate and I get an "invalid password" error for that device on that band.
Since I switched to WPA2, this stopped happening.
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Re: RAX 120 authentication issues
@Killhippie wrote:WPA3 has already been hacked so I would not worry to much. In fact it hacked a few times https://arstechnica.com/information-technology/2019/04/serious-flaws-leave-wpa3-vulnerable-to-hacks-...
Already? That was fast.
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Re: RAX 120 authentication issues
If I recall that vulnerability was when WPA2/WPA3 mixed mode is used where attackers use a downgrade exploit.
Other exploits are there as well I think but, WPA3 is more useful when using it alone and not in a mixed WPA2/3 mode.
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