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Re: RAX 35 Locks up (all lightS solid green)
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RAX 35 Locks up (all lightS solid green)
RAX 35 Locks up (all lights solid green) drops internet connection and forced to reboot router
i updated firware and noticed issue so i downgraded from last firmware and now issue is back again
RAX35
Current > firmware Version V1.0.3.62_1.0.1
please let me know if anyone has fixed this or has any updates
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Re: RAX 35 Locks up (all lightS solid green)
Hi dizoyle,
I'd like for our support team to reach out to you for further assistance. If you wish to be contacted, please send me a private message with your email, phone, and serial number.
Thanks,
Christian
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Re: RAX 35 Locks up (all lightS solid green)
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Re: RAX 35 Locks up (all lightS solid green)
I have the same router and netgears support team wanted to charge me $300 to troubleshoot it even thought the device is under warranty . i was told my wifi router was crowded and that was the reason. I have lived in the same place for 3years. I went in and changed the channels to ones that were available and the result was no better. It obviously not a good product and Netgear is unwilling to stand behind it.
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Re: RAX 35 Locks up (all lightS solid green)
I was having the same problem. Could not figure it out. Then I noticed my phone was only showing NETGEAR24-5G for the wifi channel no NETGEAR24. I logged into the router aqnd checked the wireless names and both the 2.4G and 5G were both labeled as NETGEAR24. I managed to get the 5G to change to NETGEAR24-5G and it seems to work now. Hope it stays this way.
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Re: RAX 35 Locks up (all lightS solid green)
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more