Bought and installed the router in June. Worked fine for the first 2 months. In the last 2-3 months, the router loses connection 3-4 times a week at exactly the same time each time. It is not the cable modem because Cox installed a backup WiFi router. I switch over to the back and everything works. Once I reboot the Nighthawk, everything is fine until the next day at 12:56 p.m. Any ideas? Suggestions? Thanks in advance.
Thanks. The firmware is V1.0.1.122. The router ran fine for the first couple of months. I have not updated anything. The loss of connection issue just started about 6 weeks ago.
Thanks microchip. A few additional details that may help if someone has a solution or can point me in the correct direction
it drops all connections, wired and wifi, at the same time almost daily
most times, I have to reboot the router, but once in awhile, it the connection is restored after the initial outage. The time ranges from a few minites to a few hour
do not have reboot modem, only the router, to restore connectivity
the router is Nighthawk RAX120 (AX6000)
the Nighthawk was installed 6/20. No issues for at least 60 days
have never installed or uninstalled firmware on the Nighthawk router
have never changed settings on the Nighthawk router
I would upgrade your router to .136 so it's up to date on security.
then reset your router using the rear pin hole method and set up as new. Remember to check that the internet settings are set to always on and not dial up.
