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Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

Lebynthos
Guide

RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

I received a message from Netgear on 2019-06-13 at 1:33pm EDT yesterday with details about new firmware. Separately opened a new web browser tab and navigated directly to www.netgear.com as I go directly to the source and make a practice of avoiding links in Email just to be safe. And, yes indeed, displayed  is a new firmware update. Unfortunately both the links to the KB article as well as the download link are not found. "Good old" HTTP-404 status not found. It looks like someone forgot to actually post the contents even though the message was sent out to customers. 

 

Links for reference:

 

Firmware Version 1.0.1.86 Download (currently http 404 not found)

http://www.downloads.netgear.com/files/GDC/RAX120/RAX120-V1.0.1.86.zip

 

Release Notes (also currently http 404 not found)

http://kb.netgear.com/000061013

 

Interesting note, the actual download mainpage for Netgear does not list new firmware for the RAX120.

https://www.netgear.com/support/download/

 

Attached is a screen print view from the main product support page.

https://www.netgear.com/support/product/RAX120.aspx

 

You see the links for "Firmware Version 1.0.1.86 Download" and "Release Notes" on the page. Both broken links.

 

Netgear, please have your web and file support teams add the files! Your mailer was Emailed to customers yesterday.

 

Thanks.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 7

Accepted Solutions
Lebynthos
Guide

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

Updated Firmware that includes security fixes is finally available. Nighthawk AX12 12-Stream WiFi Router (RAX120) Firmware 1.0.1.90 is available now for the RAX120 https://www.netgear.com/support/product/RAX120.aspx#Firmware%20Version%201.0.1.90

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Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 7 of 7

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Lebynthos
Guide

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

UPDATE: And they just rolled the page back to show the old firmware. Thankfully I have a screenshot of the updated page. 

 

Can someone please tell the web team we received this Email message yesterday:

 

From: NETGEAR Security <security@e.netgear.com>
Jun 13, 2019, 1:33 PM

We've Enhanced Your Product's Security.
Please Update to the Latest Firmware.


Your products have the following updates available:

RAX120
Learn how to update here
Latest firmware version: v1.0.1.86

 

 

 

Message 2 of 7
Lebynthos
Guide

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

Update #2: It looks like bugs are being reported by others for the latest firmware. For now I will assume the firmware updates for the new RAX-series WiFi6 routers have been pulled to correct issues with them. Here's to hoping for updates to the security problems noted in other articles are remedied soon with fully functional firmware. Wait and see for now it seems.

Message 3 of 7
2dk2c
Aspirant

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

It's creepy, not even google will admit there's a page at https://www.netgear.nl/support/product/rax120.aspx#download

That lists 1.01.86, but I made a screenshot.

But the actual link is dead, and I can't speak their language anyway.

So I wonder....why did they send us the urgent email? Was there some ominous thing we were supposed to fix?

 

Something about a bad-block resetting the router, do they only mean during a flash or does it happen during normal operation?

 

I am not good at guessing, but a few people reporting errors wouldn't make them erase websites, no.

I'm thinking they had a "you did WHAT???" moment and a bigwig project manager pulled it immediately rather than risk the wrath of the EU.

 

 

Message 4 of 7
Redtulips7
Apprentice

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.


@Lebynthos wrote:

I received a message from Netgear on 2019-06-13 at 1:33pm EDT yesterday with details about new firmware. Separately opened a new web browser tab and navigated directly to www.netgear.com as I go directly to the source and make a practice of avoiding links in Email just to be safe. And, yes indeed, displayed  is a new firmware update. Unfortunately both the links to the KB article as well as the download link are not found. "Good old" HTTP-404 status not found. It looks like someone forgot to actually post the contents even though the message was sent out to customers. 

 

Links for reference:

 

Firmware Version 1.0.1.86 Download (currently http 404 not found)

http://www.downloads.netgear.com/files/GDC/RAX120/RAX120-V1.0.1.86.zip

 

Release Notes (also currently http 404 not found)

http://kb.netgear.com/000061013

 

Interesting note, the actual download mainpage for Netgear does not list new firmware for the RAX120.

https://www.netgear.com/support/download/

 

Attached is a screen print view from the main product support page.

https://www.netgear.com/support/product/RAX120.aspx

 

You see the links for "Firmware Version 1.0.1.86 Download" and "Release Notes" on the page. Both broken links.

 

Netgear, please have your web and file support teams add the files! Your mailer was Emailed to customers yesterday.

 

Thanks.

I did upgrade to 1.0.1.86 from within Router Log in page, Advance>Administration>Firmware and didn't have any problem with it or see any improvement over .84 either!!!


 

Nighthawk AX12[RAX120]
Nighthawk X10[R9000]
Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 5 of 7
Lebynthos
Guide

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

Interesting. When I check from my router Administration Page for Firmware Update it does not find any updates. It still lists v1.0.0.84 as "Current" for my RAX120 (Netgear Nighthawk AX12 (RAX120-100NAS) wireless router) when I check. Very odd. It seems they pulled it and have not re-released. Perhaps because the RAX120 is the only one of the series to use a Qualcomm chipset? Uncertain why I see no updates either through the web interface or online. Netgear Nighthawk AX12 (RAX120-100NAS) Downloads https://www.netgear.com/support/product/RAX120#download Still shows the same v1.0.0.84 that I have running on it currently.
Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 6 of 7
Lebynthos
Guide

Re: RAX120 new firmware 1.0.1.86 link broken. Files missing. Unable to download update.

Updated Firmware that includes security fixes is finally available. Nighthawk AX12 12-Stream WiFi Router (RAX120) Firmware 1.0.1.90 is available now for the RAX120 https://www.netgear.com/support/product/RAX120.aspx#Firmware%20Version%201.0.1.90

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Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 7 of 7
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