RAX120 unable to connect from computer

[PatEzzo]

I have just installed a Nighthawk RAX120. I am able to connect to it with my phone, and with other phones.

I am not able to see it as an available network from my Windows10 computer.

My husband is running Windows 7 and can see it but can not connect to it.

I have tried scanning for available networks, rebooting all devices multiple times in the correct orders, and adding the network manualyl thru the windows network interface.

 I do see "Hidden Network" on my available networks list, and when I use the SSID and key I am using to connect with my phone, I get the message that I am unable to connect to that network.

I also checked for system updates from Microsoft and ran them, just to make sure my network adapter is the most updated version.

[michaelkenward]

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@PatEzzo wrote:

I am not able to see it as an available network from my Windows10 computer.

This seems to be a Windows issue rather than the router.

Is this a wifi connection from PC to router or wired?

How are you connecting to the network? With Windows's networking the WiFi bit of Network & Internet?

My first guess is that you need to tell Windows that you are on a "private network".

• Network and Internet settings
• Network Status
• Change Connection Properties
• Network Profile
• Private

[PatEzzo]

I am connecting over wifi. I will try your recommendations
Thanks