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RAX120
Hi Everyone, New here. I've been trying to learn as much as I can about the RAX-120 and why it keeps losing it's network connection. I have been on the phone with Netgear support and escalated to t...
- For what it’s worth... after 7 phone calls, three case numbers and three times that the escalated support was supposed to call me but didn’t, on the advice of an IT friend I bought the new AMPLIFI alien router.
Can I tell you what a different experience it is. I followed the instructions and guess what? It just works. The on screen info is great. The app is simple and allowed me to do a firmware update. It connected my wireless (22 connections) at 840 MBs and my 31 Ethernet items (2 gigabit switches) without a problem. To add range I added a second one on the Ethernet backbone and now my whole yard is getting 800+ MBs.
I didn’t need to call for support. Didn’t need to reinstall firmware. Didn’t need to change radio channels and install a monitor program.
I’m done with Netgear. The router and mesh access point are getting returned. This is how it is supposed to work.
Best decision I made was to cut bait!!
Not necessarily true. I've got two Asus Wifi6 routers that both work without any of the issues the
RAX routers have. If Asus can put out not one but two rock solid routers then Netgear is incompetent at best and downright fraudulent at worst. This BS that it's new and under development and wait for v2 hasn't stopped other manufacturers from putting out a stable, working product.
At the same time you will have those that will never want Asus due to some issue, it’s a back and forth thing.
Also Asus does not have any Qualcomm chipset based routers, some of these issues need to be fixed by the chipset manufacturers, but overall Qualcomm usually ends up having a more stable and better performing platform in my experience.
Broadcom had its own major issues on both Asus/Netgear routers some of which were only recently resolved. The AX88U is a Broadcom unit, it’s had it’s fair share of issues and drops till recently.
MU-MIMO for example on Broadcom routers till the recent models regardless of Asus or Netgear would drop would perform worse than without MU enabled. Also Broadcom clients like the Galaxy S9 and others would drop to single antenna mode with MU enabled. That for example was never fixed in their AC chipsets....
Also Asus does not have any Qualcomm chipset based routers, some of these issues need to be fixed by the chipset manufacturers, but overall Qualcomm usually ends up having a more stable and better performing platform in my experience.
Broadcom had its own major issues on both Asus/Netgear routers some of which were only recently resolved. The AX88U is a Broadcom unit, it’s had it’s fair share of issues and drops till recently.
MU-MIMO for example on Broadcom routers till the recent models regardless of Asus or Netgear would drop would perform worse than without MU enabled. Also Broadcom clients like the Galaxy S9 and others would drop to single antenna mode with MU enabled. That for example was never fixed in their AC chipsets....
- Lesson here is regardless of brand wait at least till a year or so when a new WiFi spec is out or at least 6 months in general for a settled spec model for truly stable device in general, regardless of Asus, Netgear etc...
- Infact Small Netbuilder which does detailed reviews found the RAX120 actually performed better and actually performed as expected for the most part unlike the Broadcom counterparts with AX in general. Also note the reason it takes time for Asus/Netgear/Linksys etc to get issues fixed is because not everyone has the same issues and certain issues come with certain scenarios/clients so they fix them as they encounter the issues which may not be seen in lab/beta testing.