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RAX20 / AX1800 Viewing video from security cameras

microsvc2
Tutor

RAX20 / AX1800 Viewing video from security cameras

I have a ReoLink camera I use for security at home.  I have set up the port on the camera and port forwarded it in the router.  When I try to access it with the IP and Port, I can login to the camera (I see the frame, the settings, camera name etc) but in the video area, the wait icon just spins never ending.  Is there some setting in the router I may have missed?  The cameras work fine viewing on the phone app, just not in a remote browser.

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olympos1625
NETGEAR Employee Retired

Re: RAX20 / AX1800 Viewing video from security cameras

Hi microsvc2,

 

Good day!

 

Welcome to NETGEAR Community!

 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Do you still the issue? Have you tried connecting to a different remote area or remote pc on a different location? It's possible that the upload speed of the remote network is too slow. Please do a speed test.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,
Oliver

Community Team

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