I've had this RAX200 for about 3 months now and have been fighting this problem where the 2.4ghz band drops all devices and nothing will reconnect to the 2.4ghz band until I power cycle the router. I've changed every setting I can think of and tried the not very helpful netgear support until they just stopped responding to me. I've tried all different firmware versions, but currently on the newest release. Tried different channels and smart connect on and off. Longest I've had it work for is about a week, but here lately I have to restart the router daily. I'm at a loss, guess I have a $400 dollar paper weight at this point because I'm outside my return window now. Anyone have any suggestions or a recommendation of a better tri band wifi 6 router I can buy?
I haven't tried disabling ax yet. I dropped the speed setting this morning before I left for work to see if that helped, but everything has already dropped connection since I left. I will try disabling ax when I get home this evening.
I disabled AX this morning, it is working good so far. I don't see how to disable AX on just the 2.4ghz band though, I only see an option that disables it all together.
Try it with AX disabled as is. If it stays stable, I'll find my RAX200 and connect it backup and see if I can figure out a way to disable ax on just the 2.4ghz
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz. Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. I would power OFF the ISP ONT for 1 minute as well.
