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RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Updated the nighthawk android app and routers firmware to V1.0.2.88_1.0.50 and im getting router not found messege help.
Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 1 of 15
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NETGEAR Moderator

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Hi Nightcat,

 

If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

 

Christian 

Message 2 of 15
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Aspirant

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.


@Christian_R wrote:

Hi Nightcat,

 

If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

 

Christian 


Did a factory reset and still says router not found, even when choosing setup a new device.

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 3 of 15
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NETGEAR Moderator

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

@Nightcat - Thanks for confirming. May you provide me with the current Nighthawk app version you have installed on your android device. 

 

Thanks,

Christian 

Message 4 of 15
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Luminary

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Log into your router thru web browser:
router login.net or routerlogin.com
If you haven’t, set your router up.
Look to enable; Remote Management.....
under advance tab or admin
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router, RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 5 of 15
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Aspirant

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Android app version 2.5.4.1036
Message 6 of 15
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Aspirant

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

@RajaDaja I did enable remote management it still won't connect for me.

 

When i click the apply button when enabling remote management  the router doesn't reboot or confirm that its on.

Message 7 of 15
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Luminary

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Go off wi-fi then open nighthawk app. As the app loads at the bottom click on the purple banner connect remotely or to that affect.
Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 8 of 15
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Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

@RajaDaja
Turned off wifi and tried connecting remotely through 5g network and it still says no devices detected.
Message 9 of 15
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Luminary

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Wow! One final thought...... Uninstall the App if you haven’t already and reinstall. Good luck!👍🏼
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router, RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 10 of 15
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Luminary

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

I believe the app is faulty. Since the app update I noticed it takes longer to detect router when opening the app and sometimes the login process glitches and takes you back to the login screen. Any who, I thought this might help to understand you situation.
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router, RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 11 of 15
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Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

@RajaDaja

I reinstalled the app and it still says router not found. If there was an option to connect using lan ip it would be better.

The problem is it won't connect at all for me I'll try going back to a previous version and see if it will work.
Message 12 of 15
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Aspirant

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Okay so i tried all of the previous versions and non of them could find the router. Only version 2.4.25.962 would work properly and find my router.
Message 13 of 15
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Luminary

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

I don’t think it your devices. It’s the App. Hang in there! 🤬
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router, RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 14 of 15
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Aspirant

Re: RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

I bought new RAX200 router, would not connect to internet at all, factory resets, modem power cycles, etc
Found out through Netgear
Tech Support,
1. Factory default router
2. Power cycle Modem
3. Reboot Router
4.must login to router directly, with hardwire to port 2,
5.login Routerlogin.net
Run through initial set up, once logged into router.
6. Go to Ethernet
7. SCROLL DOWN TO BOTTOM
8. make sure it states "Use Computer Mac Address"
9. APPLY
10. internet issues should be resolved,
11. Go to Nighthawk APP
12. Complete set up of router on App.
Hope this helps..
Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 15 of 15
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